PRIVACE POLICY

Privacy Policy

Effective Date: 05 July 2025

Jacob & Paul values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We collect personal data you voluntarily provide when you:
- Place an order
- Subscribe to our newsletter
- Contact our support team
- Interact with us on social media

This may include:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party gateways)
- Purchase history

We may also collect non-personal data, such as browser type, device information, and site usage, to improve your shopping experience.

2. How We Use Your Information

We use your data to:
- Process and fulfill orders
- Communicate order updates and support responses
- Improve our website and customer experience
- Send marketing emails (only if you opt in)
- Prevent fraudulent transactions

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:
- Trusted third-party service providers (e.g., payment processors, shipping companies)
- Authorities, if required by law where applicable
All third parties are obligated to keep your data secure and use it only for specified services.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze traffic and usage
- Personalize your experience
You can modify your browser settings to disable cookies, though this may affect certain site features.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or delete your personal data
- Object to or restrict certain data processing
- Withdraw consent for marketing communications
To exercise these rights, contact us at support@jacobandpaul.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

For any questions or concerns about this Privacy Policy or your data, please contact us at:support@jacobandpaul.com